Patient information

Cancellation
policy

Clear expectations help us protect appointment availability and serve every patient thoughtfully.

Appointment cancellation & no-show policy

At Modern Health Solutions, we strive to provide exceptional care to all our patients. To ensure availability for everyone, we require advance notice for appointment cancellations.

Cancellation window

Please notify us at least 24 hours before your scheduled appointment if you need to cancel or reschedule.

Fees

A $30 fee will be charged to the credit or debit card on file for:

Cancellations made less than 24 hours before your appointment.
No-shows, meaning failure to arrive without prior notice.

How to cancel

To avoid fees, contact us by:

Phone: 913.231.1390
Email: dania@modhealthsolutions.com

Exceptions

Fees may be waived for documented emergencies, such as hospitalizations or accidents. Please notify us as soon as possible.

Card on file

By booking an appointment, you authorize Modern Health Solutions to charge the card on file for late cancellations or no-shows. Please ensure your card information is current.

We understand life’s unpredictability and appreciate your cooperation in helping us serve all patients fairly. Thank you for trusting us with your care.